Shipping and Delivery

Here you can find answers related to your shipping and delivery for your order

What are all the delivery options available?
There are 4 delivery options available on our website: 1. Regular Delivery: There are 4 hour time slots in regular deliver, 8am-12pm, 12pm-4pm, 4pm-8pm. 2...
Wed, 17 Apr, 2019 at 3:33 PM
Why am I being charged extra for delivery even though I selected the regular delivery option?
There are shipping charges for delivery at some location and the charges varies from location to location. These charges also depend on the distance between ...
Wed, 17 Apr, 2019 at 3:35 PM
I just received an email stating that I need to make extra payment for delivery. Why?
Sometimes due to local geographical conditions the delivery charges are much higher than anticipated. In this case we try to pay the charges from our side bu...
Wed, 17 Apr, 2019 at 3:37 PM
Why my order will take 5-7 working days to get delivered?
For orders of Dark Ivory chocolates and plants, it can take up to 5-7 working days as these orders are prepared in our stores and then shipped via third par...
Wed, 17 Apr, 2019 at 3:38 PM
Will my order will be delivered by exact time I have mentioned by placing the order
Flaberry motive is to deliver your order as per your mentioned request but sometimes we fail to achieve it, if your order will be delayed then you will recei...
Wed, 17 Apr, 2019 at 3:38 PM
I got a mail that my order will be delayed so now the receiver won't be at that place so can I change the address now?
If the order is delayed and the recipient is not available at the mentioned address then you can provide us the alternate address and we can check with the v...
Wed, 17 Apr, 2019 at 3:39 PM
is there any option where I can search if delivery services are available at my location or not?
You can check the availability here
Wed, 17 Apr, 2019 at 3:39 PM
Why don't you deliver at the mentioned time, why it's always delivered late?
Flaberry motive is to deliver your order as per your mentioned request but sometimes we fail to achieve it, if your order will be delayed then you will recei...
Wed, 17 Apr, 2019 at 3:40 PM
On what basis do you determine the location surcharges?
The location surcharges are determined based on the location of the delivery address and how far it is from our merchant who can deliver the order. 
Wed, 17 Apr, 2019 at 3:40 PM
The order is showing shipped since morning so why it has not been delivered till now?
If it's showing as shipped from morning then there must be some technical issue, please create ticket for your order concern in between 9 am to 9 pm and...
Wed, 17 Apr, 2019 at 3:41 PM