Cancellations and Returns

Here you will get the all information about the Cancellations and Returns

How can I cancel my order?
Orders once placed cannot be canceled unless requested 24 hours prior to the delivery time. You can send cancellation request at
Tue, 16 Apr, 2019 at 12:57 PM
I have received poor quality flowers/cake. How can I return it?
 Please create a ticket with the an image of the product received within 24 hour of the delivery, our customer support team will resolve this issue within 2...
Tue, 16 Apr, 2019 at 12:58 PM
I have received a different product
As these products are handcrafted by local merchants at different locations, sometimes the products are a bit different in appearance. Also due to unavailabi...
Tue, 16 Apr, 2019 at 12:58 PM
Why have I received an email stating that my order can not be delivered today?
Sometimes due to unavoidable and unfortunate circumstances, it is not possible to deliver the order on the specified delivery date. In these case we inform t...
Tue, 16 Apr, 2019 at 12:59 PM
Why am I being informed at the end of the day that delivery is not possible for my order? Now I can not even make any alternate arrangements
Once your order is received to us, we try to contact with our active merchants and try to deliver you order but if the active merchant denied to deliver then...
Tue, 16 Apr, 2019 at 12:59 PM
Why my order was not forwarded to a merchant when I had already placed order 2-3 days in advance
If you have placed the order one day before of the delivery date or on prior bases then the order will be forwarded to the merchant in 24 hours, but if you h...
Thu, 11 Apr, 2019 at 9:14 PM
If you can't deliver early morning then why was I charged? Now will I get my payment back or you will compensate me?
We do deliver at early morning slots but sometimes our active merchants denies to deliver in morning due to low stock or due to delivery address being too f...
Tue, 16 Apr, 2019 at 1:01 PM